Terms of Service

Key Terms * We only collect technical information like browser type, cookies, and IP address along with contact information you provide like name, email, and phone number. * We do not collect any health information. * Data is used to improve your experience on our site. * We may share data with third party service providers to help us serve you better.

We care deeply about the privacy of our users. This Privacy Policy is meant to explain what data we collect, why we collect it, and how we use it to improve your experience on our site.

What Data We Collect

We only collect the minimum amount of data needed to serve you properly. This includes:

• Technical information - Information about the device and browser you use to access our site. This includes things like IP address, browser type, device type, cookies, and so on. We use this to improve functionality and optimize your browsing experience.
• Contact information - Any information you voluntarily provide to us when signing up, placing an order, contacting us via email or phone, and so on. This would include things like your name, email address, phone number, and any other contact details you provide.

We do not collect any sensitive health information. As a hormone clinic, we take medical privacy very seriously.

How We Use Your Data

In general, the data we collect is used to:

• Provide and maintain our Service
• Notify you about changes to our Service
• Allow you to participate in interactive features of our Service when you choose to do so
• Provide customer support
• Gather valuable analysis or information so that we can improve our Service
• Monitor the usage of our Service
• Detect, prevent and address technical issues

More specifically:

• Technical Information helps us respond accurately to your device settings and capabilities. We can optimize layout, performance, and user experience based on knowing what browser and device you use.
• Contact Information allows us to provide seamless customer service and support if needed. We may send informational emails with things like order updates, product changes, announcements, special offers, and so on.

Sharing data helps us provide a quality service that constantly improves. We appreciate you placing your trust in us!

Data Sharing and Disclosure

We may share your data with trusted third party service providers who assist us in operating our website, conducting business, and serving customers.

Examples include:

• Web and App Development Companies - Help program, maintain, and optimize our website and services.
• Support Companies - Help provide customer service, sales support, and other assistance.
• Email Service Providers - Help distribute emails and announcements.
• Payment Processors - Help securely process payments.
• Advertising and Marketing Companies - Help optimize ads and provide promotional offers.

We may also disclose data if required to do so by law or during litigation. Our site and servers are located in the United States. Any information you provide may thus be subject to U.S. laws.

Your Rights

We aim for full transparency around your rights related to the data we hold:

• You have the right to know what data we collect and how we use it. We detail those fully in this policy. Feel free to contact us if you have additional questions!
• You have the right to edit the contact information you provided (name, email, phone number, etc). Just log in to your account.
• You have the right to opt out of non-essential communications like promotional emails. Every communication we send has clear unsubscribe instructions at the bottom.
• You have the right to request erasure of any contact data we have stored for you by closing your account.

We strive to be fully compliant with applicable regulations like the GDPR. Don't hesitate to email us if you ever have questions, concerns, requests, or complaints related to privacy practices and data collection!