This privacy policy describes how Optimal Hormone Health Clinic (referred to as "our", "we", or "us") collects, uses, and shares personal information of users (referred to as "you") of our website. Please read this policy carefully.
We take privacy seriously and use personal information only as stated in this policy. We do not collect any health information from users. We only collect technical information like browser details, IP addresses, and cookie data to improve site functionality and contact information like name, email, and phone number that users choose to provide.
We only collect information users voluntarily provide and technical information to administer our website and improve its functionality. This includes:
Contact information
When you contact us via email or phone number provided on the site, you may provide us information like your name, email address, mailing address, phone number, etc. We retain this information to respond to your inquiries and provide you the requested information.
Technical information
We collect standard technical information when you use our site, like your IP address, browser type and language, access times, referral URL, pages visited, links clicked, etc. We use this to administer and improve our site.
Cookies
We use cookies to store visitor preferences, record session information, and personalize user experience. You can control cookie usage through your browser settings and other tools.
We only use the information provided to us for the purposes it was provided for - to respond to user inquiries and improve our website and services. This includes:
We do not rent, sell, or share personal information for marketing or advertising purposes. Information is only shared with agents working on our behalf for the purposes described in this policy.
We do not share personal user information with any third-parties except in the following cases:
Service providers: We share information with companies working on our behalf to administer and improve various aspects of our website. These providers are authorized to use personal information only as necessary to provide these services.
Legal requirements: We may share information if required by law or when necessary to comply with legal processes. We may also share information to address fraud, security, or technical issues.
Business transfer: If we are acquired by or merged with another company, we may share information with them. In such cases, we will require the new entity to follow this privacy policy.
You have certain rights and choices when it comes to the personal information we maintain about you, like:
Opting out of communications: You may opt out of receiving promotional communications from us by using the unsubscribe link provided. You cannot opt out of administrative communications regarding orders, products/services availed by you.
Modifying personal information: You may modify or update your contact information by getting in touch with us.
Withdrawing consent: You can withdraw your consent for collection and processing of personal information anytime by getting in touch with us using the contact information provided on the site.
We retain personal information only as long as required for the stated purposes or as per legal and regulatory requirements. Where legally permissible, we destroy or anonymize data after it is no longer required.
We have implemented appropriate technical and organizational measures designed to secure user information from accidental loss and unauthorized access or disclosure. However, users must also take care with how they handle and disclose their personal information.
We may change this privacy policy from time to time to reflect updates in our information collection and processing practices. We will appropriately highlight any changes we make and encourage you to review the policy periodically for updates.
If you have any questions about our privacy practices or this policy, please contact us using the information provided on the website.